Sunday, August 10, 2008

Silverback for Usability Testing

Usability testing is very crucial but not many seem to care for it. When a software or a website is developed, it should be simple enough for anyone to use without really having to use the help reference, but not too simple to make the user feel stupid. This is where Silverback comes in! It is a great application that makes it very easy to perform usability tests. I have been trying it out for a couple of months now and its pretty cool.

It runs on Mac OS only and has great features including: capture screen activity and video/audio recording of the participant’s reactions.

Cost: $50.

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Comments

N. | Mon Aug 11, 2008 at 08.16 am

Looks very interesting and useful. You’d have to be there as well to set things up for the user, so you can only test one user at a time (of course depending on how many stations you have set up).

Quite cheap too!

Shaymaa | Fri Aug 15, 2008 at 11.40 am

@N yea and setting up the workstation takes way less time and effort then actually being present through the whole session and jotting down notes.

Plus, not hovering over the poor guy/girl is a huge plus as they test the system. Everything is recorded for you.

3baid | Sun Aug 31, 2008 at 05.09 pm

It’s quite nice akshuly :]